Assistant Front Office Manager Jobs in UK with Sponsorship

Stepping into the role of Assistant Front Office Manager at Interstate Europe Hotels & Resorts means becoming part of the heartbeat of the hotel. You’re not just managing desks and systems, you’re shaping first impressions, calming stressed travelers, and turning everyday stays into memorable experiences.

This role is ideal for someone who enjoys leadership, thrives in a fast-paced environment, and genuinely cares about how guests feel from the moment they arrive.

Job Details:

• Company: Interstate Europe Hotels & Resorts
• Post: Assistant Front Office Manager
• Address of the workplace: EH54 6QB, UK,
• Languages: EnglishExperience: 1/2 Experience
• Education: No Degree / Diploma
• Salary: £10-20 Hourly
• Country: UK [United Kingdom]

Job Summary:

Interstate Europe Hotels & Resorts is currently seeking a highly motivated and customer-oriented individual to join our team as an Assistant Front Office Manager. As an Assistant Front Office Manager, you will play a crucial role in ensuring the smooth and efficient operation of the hotel’s front desk and guest services. This position requires exceptional leadership skills, strong attention to detail, and a passion for delivering outstanding guest experiences.

Responsibilities:

• Support the Front Office Manager in supervising the daily functions of the front desk, including visitor check-in, check-out, reservations, and guest services.
• Deliver outstanding customer service by ensuring passenger satisfaction and promptly addressing any inquiries or concerns in a professional manner.
• Facilitate the training and professional development of front desk personnel, ensuring they possess the essential skills and knowledge to provide exemplary service.
• Oversee front desk activities to guarantee compliance with established protocols, standards, and brand guidelines.
• Support the development and execution of front desk policies and procedures to improve operational efficiency and elevate client satisfaction.
• Collaborate with other hotel departments, including housekeeping and maintenance, to guarantee seamless communication and the efficient functioning of operations.
• Address passenger complaints or concerns professionally by identifying suitable solutions and implementing necessary measures to resolve the issues.
• Aid in the compilation and examination of front office reports, encompassing occupancy rates, revenue figures, and visitor satisfaction metrics.
• Maintain a comprehensive understanding of the hotel’s services, amenities, and local attractions to deliver precise information to guests.
• Coordinate with the Front Office Manager and other departments to identify areas for development and execute strategies to elevate guest experiences.

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Requirements:

• Prior experience in a front office or guest services position, demonstrating a clear progression of responsibilities.
• Proven leadership and supervisory abilities, with the capacity to motivate and inspire a team.
• Exceptional communication and interpersonal abilities, with the capacity to engage effectively with visitors and colleagues across all organizational levels.
• Outstanding organizational and time management skills, complemented by a meticulous attention to detail.
• Proficient understanding of hotel front office operations, encompassing reservations, check-in and check-out procedures, and visitor services.
• Proficiency in hotel property management systems and other pertinent software.
• Ability to work schedules, including weekends and holidays, as necessary.
• Eligibility to be employed within the United Kingdom.

Benefits:

• Competitive Pay:
  Earn an attractive hourly wage between £10 and £20, reflecting your experience and responsibility level in a fast-paced hotel environment.
• Career Growth Opportunities:
  Work with a reputable hotel group that supports internal growth, skill development, and long-term career progression in hospitality.
• Professional Work Environment:
  Be part of a structured and supportive team where collaboration, respect, and service excellence are valued every day.
• Hands-On Leadership Experience:
  Strengthen your management and people skills by supervising front desk operations and guiding a customer-focused team.
• Skill Development Across Departments:
  Gain exposure to multiple hotel functions, helping you build well-rounded operational knowledge and confidence.
• Guest-Centered Role:
  Enjoy a meaningful position where your efforts directly enhance guest satisfaction and create positive, lasting impressions.

How to Apply for Assistant Front Office Manager Jobs in UK with Sponsorship?

If you are interested in the Assistant Front Office Manager position, please forward your current CV along with a cover letter detailing your relevant experience and qualifications. You may submit your application either directly through our website. Kindly include the job title “Assistant Front Office Manager – UK” in the subject line of your email.

Conclusion:

This Assistant Front Office Manager role offers a hands-on leadership opportunity in a fast-paced UK hotel environment with competitive hourly pay. It’s ideal for guest-focused professionals ready to grow, lead teams, and create memorable experiences. If hospitality is your passion, this position turns everyday service into meaningful impact.

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